FAR customer service

Request a return

Fill in the form with your order number, the reason and, if useful, some photos: we reply within 2 working days with the shipping instructions. You have 14 days from delivery to change your mind. Read the return and refund conditions

Withdrawal from the contract

You have 14 days from delivery to withdraw from the contract without giving any reason. You can do it here online: you immediately receive an email confirmation with date and time.

You can find it in the order confirmation email.

Optional, required if you choose “Other”. Maximum 2000 characters.

Photos (optional, up to 3)

JPG, PNG, HEIC or WEBP, max 8 MB each. Very useful if the product is damaged or faulty.